When traveling with a Smartphone, you can install the free application ‘ECU 911’ of the Integrated Security Service to be attended immediately.
Dial 911 and report any emergency or illegal act.
The system for receiving complaints about theft can be found at the following link: https://www.fiscalia. gob.ec/denuncias-on-line-para-turistas
Ecuador has a Safe Transport System, with vehicles registered and recognized by the National Transit Agency.
Recommendations for taking a taxi:
Request the taxi service in your hotel or restaurant.
If you are going to take a taxi on the street you should consider the following things:
The taxi has to be yellow with the orange plate.
That the safe transportation logo is visible.
That the registration number is displayed on the doors.
That they have a security camera and an emergency button.
That they work with a tariff meter (taximeter)
Recommendations for traveling by bus:
For interprovincial or inter-cantonal trips, take the transport only in the bus terminals of each city.
You should try not to sleep during the time you are in the bus. If you are going to do it, put your belongings close to you.
If a large backpack and / or suitcase is left in the baggage hold of the bus, demand a voucher, ticket or receipt for your checked luggage.
Check that the luggage in the upper compartments is safe.
When putting the backpack on the floor place it in front of your feet.
Recommendation to travel by rental car:
Remember that the speed limits in Ecuador are:
50km per hour in the city
90km per hour on vía perimetral (highway)
100km per hour on highways
Do not exceed the speed limits to avoid paying fines.
Recommendation for sailing:
When sailing, either on sea or in rivers, do it with the help of a travel agency and/or tour operator, who has its operating permits updated.
In banks and ATMs:
If you need to exchange money you must do it exclusively in banks and exchange houses. Where possible, carry out transactions in a bank branch that is inside a Shopping Center.
When going to a bank or to the ATM, you should be accompanied by someone.
Use ATMs in well-lit public places.
Do not accept the help or company of strangers.
In Protected Areas:
All-Natural Protected Areas of Ecuador are free, except for the Galapagos National Park. (Consider that the Ministry of the Environment can change this policy at any time).
To visit Protected Areas, you must do it with the help of a Travel Agency and / or Tour Operator, which provides the guidance service with professionals certified by the tourism authority.
Maintain frequent communication with family and friends.
Always leave valuable objects in the hotel safe.
Be cautious when visiting crowded places or when going to bars or clubs.
When requesting information, you must request it at the hotel reception, tourist operators or friends residing in the destination you are visiting. If possible, do not consult strangers.
To fully enjoy your trip, keep these recommendations in mind:
If you suffer from any illness, it’s necessary that you carry the medicines that you should take in case of emergency during the entire trip.
The Public Health Network in the country is activated. In case of an emergency or if you need personalized attention, you can go to the nearest health center.
In the web portal called GeoSalud, the State Medical Network is available to you in a georeferenced manner. Search for the nearest health facility at: https://geosalud.msp.gob.ec/
To avoid other types of diseases it is important to consider the following recommendations:
Wear protective clothing with sleeves and long pants, especially at dawn and dusk to avoid stings.
In high density mosquito zones use mosquito nets or screens in the windows.
Use mosquito repellent according to your skin type.